6 Best Shopify CRM Apps Of 2021

Segment and personalize: Our pre-built dynamic segments update in real time allowing you to target all your customers with perfect precision.

Proven ecommerce playbooks: Engage your customers with pre-built playbooks proven to drive more revenue - like welcome, abandoned cart, and post-purchase emails.

Guidance to keep you growing: Get recommendations and insights to tell you what’s working, what needs to improve, and where to find your next revenue opportunity.

Easy data-driven decisions: Connect marketing and sales to accurately evaluate performance

Identify growth problems: Discover where your brand is stuck and open your way to scaling

Skyrocket customer retention: Grow thanks to long-lasting customer relationships

Track Customers: Real-time sync from Shopify. Track deduplicated customers profiles, tasks, emails, opportunities, notes and orders, RFM & next order date

Marketing Analytics & Segments: Automated RFM segments. Analytics per sales channel, campaign, discount, or any custom segment, then export to any marketing app.

Sales Followup: Sales dashboards & Follow-up based on last contacted date, last order date, next order date. Track orders & opportunities per salesrep

A CRM Designed For Retail: Keep your team organized and use CRM filters to segment your customers by shopping behavior and order history to target the right audience.

Smart and Personal Messaging: Dynamic fields and custom lookbooks make every two-way SMS text or email to a customer feel like it was meant just for them.

Omni-channel Sales Tracking: See how your messages convert into sales, what and where your customers are buying, and motivate your team to reach their sales goals.

Email and SMS Marketing: Solution to manage your personalized emails and SMS marketing by segments and implement triggers

All data in “one window”: Manage your customers combining offline and online in the same customer database. Organize your orders in one place

Channels of communication: Solution to manage communication with your clients in Email, Livechat, SMS, Facebook, Instagram, LinkedIn and WhatsApp in a single window

All Channels in One Inbox: Manage customer support on Live Chat, Email, Facebook, Instagram, Phone. Easily upgrade Zendesk, Freshdesk, Intercom, Gorgias

Powerful Agent Dashboard: See Shopify orders & customer data next to each ticket. Edit orders, issue refunds without leaving the helpdesk.

Automated Self-Service: Automate order tracking, returns, exchanges and other repetitive tickets. Easy to setup Helpcenter & Chat Bots.